Payment Information
Parent Direct accepts the following major credit cards:
Visa, MasterCard & American Express

Prices
All prices quoted on this website are GST inclusive. All prices are subject to change without notice.

Discounts & Promotions
Any discounts or promotions offered by Parent Direct may not be combined with any other promo code or specific offer. Only one promo code or offer may be used per order. All offers are available whilst supplies last. Parent Direct reserves the right to cancel the promotion at any time.

Ronald McDonald House Charities Australia Partnership
Ronald McDonald House Charities Australia will receive a 5% cash donation of the total online sale (ex freight) when the unique promo code 'RMHC' is entered at checkout. Donations will only be processed on orders where the unique promotion code is entered. The promotion period for 5% cash donation is 1st November - 24th December 2016.

Security
When making a purchase online using your credit card, all of your credit card and personal details are encrypted using SSL (Secure Socket Layer) 128 Bit encryption technology before being sent across the internet to our secure servers.

Available
All products are subject to availability and may be withdrawn at any time, including after you have placed your order. If we cannot fulfil your order we will let you know as soon as we can. We reserve the right to withdraw any item from sale at any time. In these circumstances you will be advised.

Refusal of Order
We reserve all rights to refuse fulfilment of an order. In these circumstances you will be advised and any money that has been paid will be refunded.

Refund Policy
Here at Parent Direct, customer satisfaction is important to us, so if you aren’t 100% satisfied with the quality of any item within 30 days of receiving it, we’ll be happy for you to return the item for either a replacement item, a refund or repair of the item. We may ask for faulty/incorrect items to be returned to us for a quality inspection, to ensure those rare problems don’t occur again. For more details visit our FAQs section

Contact Details
Parent Direct
PO Box 6453
Frenchs Forest NSW 2086

Email us help@parentdirect.com.au
Free call 1800 880 477

Changes to Terms & Conditions of Use
We reserve the right to change these terms and conditions at our sole discretion. The most current version of the terms and conditions will supersede all previous versions.